MIRESTEAD CUSTOMER CARE
An Inclusive Experience

Accessibility Statement

A more considered home begins with a more welcoming experience. We believe everyone should be able to explore beautiful furniture, discover thoughtful details, and shop with confidence.

Thoughtfully accessible An ongoing commitment from Mirestead
Inviting contemporary living room with a sofa and thoughtfully arranged furnishings
Spaces for living Mirestead / 001
01 / Our Commitment

Made for Everyone

Beautiful design should invite people in, never stand in their way.

At Mirestead, accessibility is part of how we think about a welcoming shopping experience. Our goal is to make our website understandable, navigable, and useful to the widest possible range of customers.

We recognize that visitors interact with websites in different ways. Some use keyboards rather than a mouse. Others rely on screen readers, magnification, voice control, assistive technology, or accessibility settings built into their devices.

We are committed to reviewing opportunities to improve our website and making practical changes that support a more inclusive experience. This includes how customers discover furniture, explore product information, understand prices, and complete purchases.

Accessibility is an ongoing effort. As our website evolves, we aim to consider accessibility throughout the design, content, and shopping experience.

02 / Our Principles

Designed for Access

Four guiding principles inform the improvements we aim to make across the Mirestead shopping experience.

01 / 04

Perceivable

Information should be available in ways customers can recognize and understand, including meaningful text alternatives and readable presentation.

02 / 04

Operable

Navigation and interactive controls should support different input methods, including keyboard access where applicable.

03 / 04

Understandable

Clear descriptions, predictable navigation, helpful labels, and straightforward language should make shopping easier.

04 / 04

Compatible

Website functionality should be designed with commonly used browsers, devices, and assistive technologies in mind.

Warm contemporary interior with carefully arranged home furnishings and natural tones
Comfort in the details Mirestead / 002
03 / Continuous Improvement

Our Approach

We aim to make accessibility a meaningful part of how we develop and maintain our online store. Our areas of focus include the following:

  1. 01
    Clear Website Navigation Supporting a logical page structure, descriptive links, and more predictable movement between collections, products, and information pages.
  2. 02
    Readable Product Information Improving the clarity of product titles, descriptions, measurements, prices, and other details customers need when making decisions.
  3. 03
    Accessible Visual Presentation Considering text contrast, scalable content, image descriptions, and layouts that adapt to different devices and screen sizes.
  4. 04
    Usable Shopping Controls Reviewing forms, product options, cart interactions, and checkout pathways for opportunities to reduce accessibility barriers.
  5. 05
    Respect for User Preferences Considering browser zoom, mobile accessibility settings, reduced-motion preferences, and alternative ways to access information.
The Mirestead Perspective

Comfort Has No Limits

A well-considered space makes room for the people who use it. We believe the same principle should extend to every digital interaction, from the first moment of discovery to the final step of an order.

Thoughtful living / Inclusive experiences
04 / Transparency

Standards & Progress

Accessibility Guidance

Our Reference Standards

The Web Content Accessibility Guidelines, commonly known as WCAG, provide internationally recognized guidance for making websites more accessible.

Mirestead looks to WCAG principles, including the WCAG 2.2 Level AA criteria, as a reference for ongoing accessibility improvements. This is an improvement goal rather than a declaration that every page or feature currently meets those criteria.

We recognize that digital accessibility involves continued attention as website technologies, content, customer needs, and accessibility practices change.

Our Current Position

We do not claim that our website has received independent accessibility certification or that every component is fully conformant. We aim to identify and address barriers as they become known.

Modern upholstered sofa in a thoughtfully styled contemporary living space
Thoughtful by nature Mirestead / 003
A Note on Third-Party Services

Certain parts of our website may involve third-party services, such as payment processing, embedded content, or shopping applications. Although we may not control every aspect of these services, we recognize that they can influence the overall customer experience. We welcome reports about accessibility issues involving these features and will review available options for assistance or improvement.

05 / Feedback & Support

Help Us Improve

Your experience matters. If something on our website is difficult to access, understand, or use, we want to hear about it.

Tell Us What Happened

If you encounter an accessibility barrier while exploring products, reviewing information, or placing an order, please reach out to the Mirestead support team.

We welcome questions, suggestions, and requests for assistance. Where practical, our team will review the issue and help you find another way to access the information or complete the task.

Contact Our Support Team

Helpful Information to Share

  1. 01 The webpage or product you were trying to access.
  2. 02 A short description of the difficulty you experienced.
  3. 03 Your browser, device, or assistive technology, if you are comfortable sharing it.
  4. 04 The information or assistance you need to move forward.

Mirestead Customer Support · Available 24/7

Mirestead.

Thoughtfully chosen furniture and home accents for spaces that feel personal, welcoming, and beautifully lived in.

Business Address
1 Yerba Court
Sacramento, CA 95833
United States
Customer Support

support@mirestead.lat
+1 (610) 580-1228
Available 24/7

© Mirestead. Accessibility is an ongoing commitment.

Back to Top